Privacy Policy

Your Privacy and Information Protection Matter to Us

Ethicert Assurance Private Limited (“Ethicert”, “we”, “us”, “our” or “Company”) respects the privacy of visitors, customers, prospective customers, business partners, auditors, trainees and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, protect and, where necessary, share personal information when you visit or use our website and when you communicate or interact with Ethicert in connection with our services.

This Privacy Policy applies to the Ethicert website, including:

https://www.ethicertassurance.com

and to other digital interactions that link or refer to this Privacy Policy.

By accessing or using our website or providing information to us, you acknowledge that your information may be processed in accordance with this Privacy Policy.

1. WHO WE ARE

Ethicert Assurance Private Limited provides professional services that may include certification, assessment, auditing, inspection, training, verification, testing, consulting and other assurance-related services, depending on the applicable service scope and authorization.

For the purposes of this Privacy Policy, Ethicert Assurance Private Limited is responsible for the personal information collected through this website and through relevant business interactions, except where we process information on behalf of another organization under a separate contractual or legal arrangement.

Ethicert Assurance Private Limited
Tamil Nadu, India

For privacy-related questions or requests, please contact us through the contact details published on our website or at:

Email: info@ethicertassurance.com

2. INFORMATION WE MAY COLLECT

Depending on how you interact with Ethicert, we may collect the following categories of information.

2.1 Information You Provide Directly

When you contact us, submit an enquiry, request a quotation, register for a training programme, apply for a service or otherwise communicate with us, you may provide information such as:

Name
Job title or designation
Organization or company name
Business address
Email address
Telephone or mobile number
Country or location
Service requirements
Certification, audit, training or assessment requirements
Messages, enquiries or feedback
Information submitted through forms
Documents or information relevant to a service request

Please avoid sending sensitive personal information through general website contact forms unless it is specifically required and requested for a legitimate service purpose.

2.2 Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

Internet Protocol (IP) address
Browser type and version
Device information
Operating system
Date and time of access
Pages viewed
Website navigation activity
Referring website or source
General geographic location
Website interaction and usage information

This information may be collected through cookies, server logs, analytics tools or similar technologies.

2.3 Information Received from Other Sources

Where permitted by applicable law, we may receive relevant business or professional information from:

Certification or accreditation-related stakeholders

Clients and prospective clients

Business partners

Publicly available sources

Professional networks

Event organizers

Training partners

Referral sources

3. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business and operational purposes, including to:

Respond to enquiries and requests
Provide quotations and proposals
Communicate regarding our services
Process service applications or requests
Arrange audits, assessments, inspections or training programmes
Deliver professional services
Verify information relevant to service delivery
Manage customer and business relationships
Send service-related communications
Improve our website, services and user experience
Analyze website usage and performance
Maintain records and internal administration
Meet contractual, legal, regulatory or accreditation obligations
Protect the security and integrity of our systems
Prevent fraud, misuse or unauthorized activity
Manage complaints, feedback and disputes
Send relevant marketing or informational communications where permitted by applicable law

We may also use aggregated or anonymized information for analysis, service improvement, research and business planning.

4. Google reCAPTCHA

Our website uses Google reCAPTCHA to help protect website forms and other digital interactions against spam, automated abuse, malicious activity and fraudulent submissions.

When reCAPTCHA is enabled on a website form or interaction, relevant technical and behavioural signals may be processed to help determine whether an interaction appears to be performed by a human or an automated system.

Depending on the implementation, this may include information such as:

IP address
Browser and device information
Interaction and usage signals
Website activity associated with the protected interaction
Other security or risk-related signals necessary for bot and abuse prevention

We use reCAPTCHA for legitimate security purposes, including protecting our website, forms, systems and users from spam, abuse, automated attacks and fraudulent activity.

As the operator of the website, Ethicert determines the purpose of using reCAPTCHA in connection with our website. Google processes relevant reCAPTCHA data in connection with providing and maintaining the service and supporting its security, threat detection and abuse-prevention capabilities.

Further information about Google’s privacy practices is available in Google’s Privacy Policy.

5. WhatsApp Chat and Communication

Our website may provide a WhatsApp chat option to allow visitors to communicate with Ethicert conveniently.

If you choose to contact us through WhatsApp, you voluntarily initiate communication through the WhatsApp platform. Information you provide through WhatsApp may include:

Your mobile telephone number
Your WhatsApp profile name
Profile information made visible according to your WhatsApp settings
Messages and attachments you send to Ethicert
Other information you voluntarily provide during the conversation

Please note that WhatsApp is a third-party communication platform operated separately from Ethicert.

Your use of WhatsApp is also subject to the privacy practices, terms and policies of WhatsApp and its related service providers. We encourage you to review the applicable WhatsApp privacy information before using the service.

Ethicert may retain business communications received through WhatsApp where reasonably necessary for responding to your enquiry, providing services, maintaining business records, managing customer relationships, meeting contractual requirements or complying with applicable legal obligations.

Please avoid sending highly sensitive, confidential or unnecessary personal information through WhatsApp unless specifically requested by Ethicert and appropriate safeguards are available.

You may choose not to use WhatsApp and may contact us through alternative communication channels available on our website.

6. MARKETING COMMUNICATIONS

With your consent where required, or where otherwise permitted by applicable law, Ethicert may send you information about:

Certification and assurance services
Audit and assessment services
Training programmes
New service offerings
Industry updates
Events and webinars
Sustainability and ESG initiatives
Information security and quality management topics

You may opt out of promotional or marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send important service-related, contractual, administrative or legally required communications.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand visitor usage and enhance user experience.

Cookies may help us to:

Remember user preferences
Understand how visitors use our website
Improve website performance
Analyze website traffic
Enhance security
Support relevant website functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

Where required by applicable law, we will provide appropriate information or obtain consent regarding the use of non-essential cookies.

8. HOW WE MAY SHARE INFORMATION

Ethicert does not sell personal information as a commercial product.

We may share relevant information only where necessary and appropriate, including with:

Service Providers

We may use trusted third-party service providers for services such as:

Website hosting
Information technology support
Cloud infrastructure
Email and communication services
Website analytics
Customer relationship management
Professional administration

Such providers may process information only to the extent necessary to provide services to us and subject to appropriate contractual or other safeguards.

Professional Partners

Information may be shared with authorized professional partners, associates, auditors, trainers, technical experts or other parties involved in delivering the requested service.

Legal, Regulatory and Accreditation Requirements

We may disclose information where necessary to comply with:

Applicable laws
Regulatory requirements
Court orders
Government requests
Accreditation requirements
Certification scheme requirements
Legal proceedings

Protection of Rights and Security

We may disclose information where reasonably necessary to protect the rights, safety, property, systems, services or legal interests of Ethicert, our clients, users or other persons.

Business Transactions

In the event of a restructuring, merger, acquisition, transfer of business or similar corporate transaction, relevant information may be transferred subject to applicable legal requirements and appropriate safeguards.

9. CERTIFICATION, AUDIT AND PROFESSIONAL SERVICE INFORMATION

Certain information collected during certification, audit, inspection, assessment, verification or assurance activities may be subject to additional contractual, professional, accreditation, certification scheme, confidentiality or legal requirements.

Where Ethicert performs services for an organization, the collection and processing of information may also be governed by:

Service agreements
Certification agreements
Audit or assessment procedures
Applicable certification scheme rules
Accreditation requirements
Confidentiality agreements
Applicable laws and regulations

Where there is a conflict between this Privacy Policy and a specific contractual or legally applicable requirement governing professional services, the relevant contractual or legal requirement may apply to the extent of that conflict.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including for:

Providing requested services
Maintaining business and professional records
Meeting legal obligations
Meeting accreditation or certification requirements
Resolving disputes
Enforcing agreements
Protecting our legal rights
Maintaining appropriate business records

The retention period may vary depending on the nature of the information and the applicable contractual, legal, regulatory or accreditation requirements.

When information is no longer required, we will take reasonable steps to securely delete, destroy, anonymize or otherwise manage it in accordance with applicable requirements.

11. DATA SECURITY

Ethicert takes reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Our security measures may include, where appropriate:

Access controls
Authentication mechanisms
Secure communication practices
Information security procedures
Restricted access to business information
Backup and recovery measures
Monitoring and incident management processes
Employee and contractor awareness

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

12. INTERNATIONAL TRANSFER OF INFORMATION

Ethicert may use technology platforms, cloud services or service providers that process information in India or in other countries.

Where personal information is transferred or processed outside the country in which it was originally collected, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate safeguards.

13. YOUR PRIVACY RIGHTS

Subject to applicable law and the nature of the information involved, you may have rights relating to your personal information, including the right to:

Request information about personal data held about you
Request correction or updating of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Object to or restrict certain processing activities
Opt out of marketing communications
Raise a privacy-related concern or complaint

Certain rights may be subject to legal, contractual, regulatory, accreditation or professional record-keeping requirements.

To exercise an applicable privacy right, please contact Ethicert using the contact details provided in this Privacy Policy.

We may need to verify your identity before responding to certain requests.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, platforms or resources.

Ethicert is not responsible for the privacy practices, security or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

The inclusion of a link on our website does not necessarily mean that Ethicert endorses or controls that third party.

15. CHILDREN’S PRIVACY

Our website and professional services are generally intended for business, institutional and professional users.

We do not knowingly collect personal information from children unless such collection is specifically required for a legitimate and lawful purpose and appropriate consent or authorization has been obtained where required.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

16. CONFIDENTIALITY OF CLIENT INFORMATION

Ethicert recognizes the importance of maintaining the confidentiality of client and applicant information.

Information obtained in connection with audits, assessments, inspections, certification or other professional activities will be handled in accordance with applicable confidentiality commitments, contractual requirements, professional procedures and legal obligations.

Where disclosure is required by law, regulation, accreditation requirements or a certification scheme, Ethicert may disclose information as required. Where permitted and appropriate, the relevant affected party may be informed of such disclosure.

17. CHANGES TO THIS PRIVACY POLICY

Ethicert may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or privacy practices.

The updated version will be published on this website with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

18. CONTACT US

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the way Ethicert handles personal information, please contact us through the contact details available on our website.

Ethicert Assurance Private Limited

Website: https://www.ethicertassurance.com/

Email: info@ethicertassurance.com

Contact Page: https://www.ethicertassurance.com/contact-us/

We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable requirements.

19. CONSENT

By using the Ethicert website and voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required for a specific purpose, Ethicert will seek such consent in accordance with applicable requirements.